Orders are generally dispatched within 2–4 business days after confirmation. Once dispatched, you’ll receive tracking details to follow your shipment.

After dispatch, delivery typically takes 4–8 business days, depending on your location and courier serviceability. Delivery may take slightly longer during sales, festivals or unexpected courier delays.

Yes, Cash on Delivery is available on eligible orders across India. A COD charge of ₹200 applies.

We offer complimentary shipping on prepaid orders above ₹999. Standard shipping charges may apply to other eligible orders.

Yes. Orders can be cancelled before they are dispatched. Once an order has been dispatched, cancellation may no longer be possible.

Please contact us within 24 hours of delivery with your order details, clear photos and an unboxing video. Once verified, we’ll guide you through the appropriate resolution.

Eligible purchases may be exchanged in accordance with our Return, Exchange & Refund Policy. Please contact us within 24 hours of delivery to request exchange assistance. Items must meet the applicable eligibility conditions.

Please refer to the size guide and product-specific fit information before placing your order. If you are unsure between sizes, contact our team and we’ll be happy to help you choose.

We make every effort to represent product colours as accurately as possible. However, slight variations may occur due to lighting, photography and individual screen settings.

Care instructions may vary depending on the fabric and detailing of each style. Please follow the care information provided on the product page or garment label to help preserve its appearance and quality.

Available payment options will be displayed securely at checkout. Cash on Delivery is also available on eligible orders, with the applicable COD charge shown before you place your order.

Once your order has been dispatched, tracking details will be shared with you so you can follow the shipment until delivery.

If your order has not yet been dispatched, please contact our customer-care team as soon as possible. We’ll do our best to assist with eligible changes, although modifications cannot always be guaranteed once processing has begun.

Some Merakibysam styles are available in limited quantities. If a product is sold out, you can check back for availability or explore similar styles in our current collections.

You can reach our customer-care team by email at Contact@merakibysam.in or via WhatsApp / phone at +91 9515864162 during our support hours.